It allows you to:
- Delete an e-mail sent by mistake (recall)
- Change the content of an e-mail with a new one (recall and substitute)
If the recipient is not using exchange then he/she will receive a short message saying "<your name> would like to recall this e-mail" potentially attracting even more attention.
https://support.microsoft.com/en-us/kb/197094
Frank Contrepois - http://frankcontrepois.com for a LIFE, work and sleep harmony blog
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